PIPEDA
Wellhana Privacy Policy (PIPEDA Compliant)
Last Updated: December 10, 2025
1. Introduction Wellhana is committed to protecting the privacy of our customers (Employers), individuals, and website visitors. This Privacy Policy outlines how we collect, use, and disclose personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable laws.
2. Definitions
Personal Information: Information about an identifiable individual, such as name, contact information, and financial inputs.
Aggregated Data: Data that has been stripped of all direct identifiers and combined with other data so that it cannot be linked back to an individual.
Collection: The act of gathering, acquiring, recording, or obtaining personal information.
Consent: Voluntary agreement to the collection, use, and disclosure of personal information.
3. Information We Collect We may collect the following types of personal information:
Business Contact Information: Company name, contact person's name, email, and phone.
Voluntary User Data: Information you input into the tools (e.g., budgeting goals, savings targets).
Payment Information: Credit card details (handled securely by third-party processors).
Technical Information: IP address, browser type, and usage patterns.
4. Purposes for Collection, Use, and Disclosure We collect, use, and disclose personal information for the following purposes:
Service Delivery: To create accounts, deliver course content, and process payments.
Customer Support: To troubleshoot issues and provide assistance.
Communication: To send product updates and "Money Minute" newsletters (with unsubscribe options).
IMPORTANT - Benchmarking & ROI: To create Aggregated Data (anonymized stats) to analyze industry trends, prove ROI to employers, and improve our algorithms. Wellhana owns all right and title to this Aggregated Data.
5. How We Share Information (The Privacy Firewall)
With Employers: We provide reports to the Employer who purchased the license. These reports are strictly Aggregated. We do not share an employee's individual financial inputs, specific debt numbers, or private survey responses with their Employer.
Service Providers: We share data with trusted vendors (hosting, payment) who assist in operating our business.
Legal Compliance: To comply with valid legal processes.
6. Consent We obtain consent for the collection, use, and disclosure of personal information at the time of collection (e.g., when you sign up). Your continued use of the product constitutes implied consent for the uses outlined here. You may withdraw consent at any time, subject to legal or contractual restrictions (though this may prevent you from using the product).
7. Limiting Collection We collect only the personal information necessary for the identified purposes and limit collection to fair and lawful means.
8. Limiting Use, Disclosure, and Retention We use and disclose personal information only for the purposes for which it was collected, unless consent is obtained for other uses. We retain personal information only as long as necessary to fulfill these purposes.
9. Accuracy We take reasonable steps to ensure personal information is accurate, complete, and up-to-date.
10. Safeguards We protect personal information with appropriate security measures (encryption, secure servers) commensurate with the sensitivity of the information.
11. Openness We make our Privacy Policy readily available and provide information about our policies and practices relating to the management of personal information.
12. Individual Access Individuals have the right to access their personal information held by Wellhana and request corrections if it is inaccurate or incomplete.
13. Accountability Wellhana is responsible for personal information under its control and has designated a Privacy Officer to oversee compliance.
14. Changes to this Policy We may update this Privacy Policy. The most up-to-date version is posted on our website.
15. Contact Information For questions or concerns about this Privacy Policy, please contact our Privacy Officer at: information@wellhana.com